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  • MINI-MBA de Especialização em Compliance

Quality & Risk Management in Projects


General Objectives:

To seize the importance of quality and risk management for the successful completion of projects.

Specific Objectives:

At the end of training the trainees will be able to:
  • Manage a project through quality systems, and make use efficiently of lessons from previous projects;
  • Apply quality assurance and control tools to Project Management;
  • Improve consistently the project management process in order to add value.


CONTEÚDOS

CONTENTS:

Module I – Quality management system
  • Management of and by quality. Quality improvement cycle. ISO-9001 standard. Application to projects.
  • Integrated management systems (quality, safety and health, environmental, security, social, societal).
  • The project reference standard. Internal and external customer satisfaction. Management commitment.
  • Project objectives, key performance indicators, role of the project team.
Module II – Quality process and organization
  • The ISO-10006 standard: common points and differences vs ISO-9001. Constituents.
  • Links between management and project process – Identification and cartography of the project processes.
  • Project organization and quality responsibilities – Involvement of the management and quality independence vs organization efficiency.
  • Key documents: execution plan, quality plan, procurement plan, EHS plan.
  • The project quality plan – The associated list of project management procedures.
  • Related processes: interface management, documentation management, modification management, risk management.
Module III – Quality control during execution
  • External and internal quality audits.
  • Surveillance plan: key principles, definition of the surveillance levels and tasks, document control, meetings, management of non-conformances, record management.
  • Surveillance during procurement and construction: organization, methods, tools and resources needed for quality control at supplier´s premises.
Module IV – Quality feedback – Continuous improvement
  • Continuous improvement of processes.
  • Key performance indicators. Periodical surveillance meetings and actions follow-up.
  • Feedback: gathering, use for improvement, benchmarking.
  • Principle of supplier documents review – Document approvals and updates.
  • Use of project non-conformances for improvement purposes.
  • Quality records. Project as-built documentation.
Module V – Risk management system
  • Definition of risk, gravity, probability, criticality.
  • Risk identification methods, qualification, prioritization.
  • Risk register: organization, owners, meetings and stake holders.
  • Tools to monitor and update the risk register.
  • Tools to put in place a risk mitigation system.
  • Methods to follow-up progress and results.
High Skills - Formação e Consultoria
Angola | Cabo- Verde | Moçambique | Portugal | S. Tomé e Princípe


Próxima data: consulte-nos
Horário:
Duração: 30 Horas
Investimento: 3.700,00€
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